Author Archives: ghotchkiss

Psst – Want a Hot Spot Paisano?

First published August 24, 2006 in Mediapost’s Search Insider

Surgeon General’s Warning: Prolonged exposure to the Internet can lead to physical dependency and addiction. Use of the Internet can increase levels of anxiety and reduce attention spans.Hello, my name is Gord, and I’m addicted to the Internet. I didn’t realize I was addicted until I recently spent three weeks in Europe and had to go through withdrawal. But after hanging around hotel lobbies trying to get a hit from a local hot spot, I’ve had to face up to the fact that I can’t kick the habit. I need my broadband, baby!

Fear and Loathing in l’Italia

I didn’t go totally cold turkey. I had my PDA to keep up on e-mails, but it just didn’t give me the rush I was looking for. Here I was, surrounded by the culmination of centuries of artistic achievement, and all I could think about was where my Google hook-up was coming from.

I speak somewhat facetiously, but there’s a lot of truth here. Here’s an online definition of addiction:

    1. Compulsive physiological and psychological need for a habit-forming substance.
    2. The condition of being habitually or compulsively occupied with or or involved in something.

It seems to me that going online qualifies on both counts. There’s no doubt that being online is habit forming. But it goes further than that. I realized in the last 20-plus days that it’s hard-wired into my physiology. Not having instant access was as foreign as not having my right hand.

I use online a lot, mainly to access and assimilate information. I enhance what I see in the real world by researching it online, letting me place it in context for myself. And for the past three weeks, every sense I have has been bombarded to the point of overload by input. Art, history, locations, music, literature, architecture, it was all right in front of me. Paris, Florence, Rome: cradles of civilization that I was standing in the center of, and it was if I couldn’t fully assimilate them, because I didn’t have access to an essential part of my cerebral hardware: the right brain, left brain and “wired” brain.

What’s it worth to you, amico?

The analogy carries even further. Accessing the Internet while traveling in Europe is rather like hunting for illicit substances, in that it can be difficult to find and notoriously expensive. Five euros (a little over six dollars U.S.) for fifteen minutes, thirteen euros for an hour, thirty euros for a day… I have a price list for hot spots around the continent imprinted in my memory.

I wasn’t the only one that went through withdrawal. My wife and two daughters showed similar symptoms, but for different reasons. For me, it was losing a logical and information-gathering extension of myself. For them, it was losing a communication channel. They have adopted e-mail as a primary way of keeping in touch (and instant messaging, in the case of my oldest daughter), and they felt somewhat cut off. This was somewhat demonstrative of the way men and women tend to use the Internet, something I talked about in a previous column.

This is your brain on high-speed

But addictions aren’t always harmful. One could argue that we’re addicted to oxygen. Breathing is certainly habit-forming. So is there anything wrong with developing a strong dependence on the Internet?

One theory that I have is that our brains tend to gear up a notch when we go online. There is so much we do through computers that we have difficulty  maintaining linear thinking when we’re online. Even if we’re focused on one task, there’s the knowledge that there’s e-mail to check, things to look up, a hundred other things that we could be doing. Being online seems to increase our level of both anxiety and distraction, just because it’s so damn useful in so many different ways. Focus is a tough thing to maintain.

We have seen manifestation of this trend in the way people act when online. It’s nothing short of frenetic, skipping all over the page, multi-tasking, grasping information in a hundred little forays around the screen. It’s a different interaction from much of what we do day to day. Is it harmful? I’m not sure, but it does seem to be making permanent changes in the way we learn and communicate.

Anyway, I’m back in the office tomorrow, and will once again have my cerebral cortex plugged back into the Matrix. I’ll be wired again. I guess that’s a good thing, but I’m sure going to miss the espressos, Chiantis and Calabrese salsiccia.

Oh, well, everything in life is a trade-off.

European Vacation – August 22

I have mixed feelings today. We’ve been gone for 3 weeks, and I’m ready to go home. But I’m also sad about ending what has truly been the vacation of a lifetime. This has been a tremendous experience for us all, and each of us fully appreciate it. The experiences and memories have crowded their way into my consciousness, and I feel shell shocked at all we have seen and done.

I am so glad I’ve managed to keep this blog up, mainly written on numerous trains and planes. It has allowed me to keep a running timeline of the trip, and hopefully it will allow be to later slot the right memory in the right place. We have over 1500 photos between us, several hours of videotape, and between the blogs, the video and the pictures, I think we have managed to capture and chronicle the essence of our trip.

We have seen amazing pictures and sights, but for me, it will be people that form the most valuable memory. The generosity of Lina, Gaetan and our families in France, Nathalie negotiating with the French police in Paris, the unexpected hospitality of Didier and Nadine in Montvernier, the bicycle ride with Marc, Gilles and Yves through the French countryside, the sweetness of Gassime and his Nonna housekeeper in Florence, the surliness of the Italian tourists in Sorrento (I didn’t say they were all good memories), the new family I met in Calabria and “Go, go, go Hotchkiss” (which has since become yet another Hotchkiss insider joke) and the professional prowess of the staff at the Hilton in Rome. You know at the end of the Olympics when they flash the highlight reel and you feel a rush of bittersweet feelings (or is that just me)? That’s how I feel as I write this. The memories of the past 3 weeks are flashing through my mind, and it one way it seems like a years worth, and in another, it seems like we just departed yesterday.

It was with sadness that we departed the luxury of the Hilton this morning. Although it’s far removed for our regular lives, it was a sweet taste of luxury for all of us. Flori and Anna left early for one last tour down to Sorrento, Pompeii and Naples (they haven’t seen this part yet) and they’ll be flying back in 3 days. We packed and headed for the airport on a clear, hot Roman morning, Jill, Alanna and Lauren determined to squeeze a little last minute shopping in. We boarded the flight, with several more security checks due to the recent arrests in England, and right now I’m somewhere off the coast of Newfoundland, on my way to Atlanta. We still have a long day ahead, with another 5 hour flight to Portland, then a short hop to Seattle where we have our last overnight, then on to Kelowna tomorrow morning. I doubt I will bother blogging the rest. There’s nothing really exceptional about flying from Portland to Seattle, as nice as both those cities are.

This vacation was a challenge to take. I’ve never taken 3 weeks off before. Thank you to my incredible team at Enquiro for letting me do it with complete peace of mind. But I’m so glad we did. This was more than a vacation. I think for each of us, this changed us in a perceptible and significant way. The memories shared here will continue to build our family foundation. I’ve always wanted to expose my children to the treasures of the world, and this one trip has substantially moved that goal several steps forward.

I’ve also been able to temper my North American ambition with a European appreciation for the moments of life that I think we too often ignore on this side of the Atlantic. There is a balance there that is important, and I’ll be striving to find it more often in our lives. And I have fallen in love with France and Italy. Like all love affairs, the success lies in total acceptance, both of the gifts and faults. There is a lot to love, and a lot to find fault in. But really, the secret is just to enjoy it all, and leave it to stamp its own impression on you, rather than you on it.

Thank you so much, from all my family. We will be back! We’ve already started the planning.

European Vacation – August 21

This was our last full day in Italy, and I wanted to squeeze every last minute from it. Another breakfast at the Executive Club and we talked the shuttle driver into dropping us off close to the Vatican. We arrived just after 8:30, but even then the entrance line up was more than a kilometer long. We had been told it moved quickly though, so we decided to forego the numerous offers of guided tours that would slip us past the lines (at 30 euros per person) and try our luck in the line. It took 90 minutes, but we were in the vast Vatican Museum just after 10 am, 180 euros richer. We rented the little audio guides and started wandering through the massive labyrinth.

There is little on earth to compare with the Vatican Museums. The galleries, loggia and past pope’s apartments are all works of arts in and of themselves. Although busy, the line ups weren’t too bad as we wound our way through room after room, filled with incredible frescoes, statues and tapestries. I spent several minutes in one room, where Raphael himself had painstakingly painted the vivid frescoes on each wall. This was a once in a lifetime experience, that culminated in a crowded trip to the Sistine Chapel. I challenge anyone not to be tremendously impressed with this incredible work of human hands. The only downside..the swarms of Japanese tourists that ignored repeated warnings about taking pictures of the artwork. Inside, I was screaming, “Just take a damned look..you don’t need your picture in front of it! Enjoy the art, for Christ’s sake!” But even I knew these thoughts were better left unspoken, especially considering my current location. I did manage to get my hand in front of the lens on several different shots though, so I left with some sense of satisfaction.

After the museums, we emerged to find the line up had shrunk to a fraction of its former length. A 30 minute wait and you’d be inside. I was beginning to think the horror stories I had heard about 3 and 4 hours in line were just a way for hotels to sell more ridiculously priced tours. After grabbing a quick panini outside the museum, we threaded our way around to St. Peter’s.

There is perhaps no place on earth that has been more successfully designed with one single purpose in mind, and that’s the scare/impress the “hell” out of you, literally. From the famous square to the massive basilica, everything was designed to make you feel tremendously small and insignificant, and it works. We took a quick side trip to the sepulcher of the popes, which I highly recommend. The newly finished tomb of John Paul II was particularly poignant, and several people stopped in front to pray, give thanks and shed a few tears. Everyone accompanying me were raised Catholic (I was raised Anglican) and I could tell this place held a special significance for them.

After, we entered the Basilica. I have visited a few large churches, including Westminster Abbey, but this one topped them all. The sheer scale by itself makes it unforgettable, but add to this the sacred art, footballs fields of marble (remember, pretty much all pilfered from the Palantine palaces), Michelangelo’s amazing dome and the precious metals adorning every inch and this is a visit that overloads all the senses. A visit to St. Peter’s leaves you feeling awestruck and slightly battered.

We physically couldn’t take in one more thing, so we caught a taxi back to the hotel and rested up for a night visit back to Rome. This time, we tried out the pool and I attempted a visit to the fitness center. To be honest, my heart wasn’t really in it (and my gall bladder was rebelling against too much rich food) so I wrapped up by joining the rest by the pool.

We headed back into Rome at about 8 at night, and tried to complete our “seen it, done it” list, as well as pick up a few souvenirs for home. In rapid succession we did the Trevi Fountain and threw our coins in, the Spanish Steps (and climbed to the top), the Pantheon and the Piazza Navone. As we walked from one to the other, we found crowds at each, migrating between them following the same route we did. Perhaps it was the length of the day, perhaps it was the miles our feet had put in, perhaps it was just sensory overload, but I don’t think we fully appreciated this “postcard” tour of Rome. We wrapped up at the Piazza Navone and went back to the hotel to pack. There was one appropriate moment though. As we waited for the girls at the Trevi Fountain outside one of the endless blur of souvenir shops, we listened to someone sing Arrividerci Roma at an outside Ristorante. It was a perfect finishing note to the trip.

European Vacation – August 20

“Oh my god, that’s not a bed, that’s a religious experience!”

It has been a long time since my last good sleep, but something about the several hundreds of  dollars of bed linens (the Hilton sold them, and supplied us with a price list in the room. One pillow went for 300 euros!) and a mattress that defies imagination seemed to do the trick. I could happily have spent the rest of my life in that bed.  But today, we had Roma to explore, so I dragged myself from the comfy confines.

As Jill and the kids were getting ready, I explored the room for a bit. Thank God for Hilton Points, because this would never be a hotel that we could ever stay at on our own tab. Prices in the mini bar started at 10 euros for a small bottle of water. Room Service breakfasts started at about 50 euros per person. The bottle of Spumante supplied by the hotel was also 50 euros. And the rooms we were in went for almost 900 euros a night at rack rate. This was not a hotel for the economically challenged.

First  stop, the Executive club room for breakfast. It proved to be as delicious as last night’s supper, with fresh fruit, real eggs and bacon (a rarity on the continent), along with the staples of hotels breakfasts we had become used too, cold cuts and cheese, breads and pastries. The hotel also offered champagne to accompany the freshly squeezed orange juice. This was dangerously addicting!

After breakfast, we caught the hotel shuttle down close to the train station, with was also the main transit plaza in Rome. Rome operates an open air tourist bus called the A110 Trambus, which did a circuit of the major attractions. Our plan was to get tickets, do the full circuit and then get off close to the Colosseum and the Palatine Hill.

On the shuttle, we met another family from Minnesota and Toronto who had a similar plan. We waited in line for the bus and finally climbed aboard one ready to do the circuit. The bus hit the major stops, including the Piazza Venezia (close to the Colosseum, the Roman Forum, the Palatine Hill and Circus Maximus), Vatican City and St. Peter’s, the Trevi Fountain and assorted other monuments and ruins. After doing the complete circuit, we got off and the Piazza Venezia, the main heart of Rome, and started off for the Colosseum. After seeing a rather imposing line up, and learning that we could get on a guided tour and skip for line for 9 euros per person, we decided to go this route. The tour guides were supposed to be English speaking, but we got a native Roman who spoke with a rather thick accent and who’s primary English “go to” phrase appeared to be “okey dokey”. Still, it was interesting, although it was insufferably hot (about 38 degrees Celsius). We did the tour, then exited the Colosseum for the second half, a tour of the Palatine hill with another guide, this time an Australian named Amanda.

In my opinion, the Palatine Hill was the more interesting of the two. Amanda seemed to be the reincarnation of Mary Poppins but she was understandable and had a lot of interesting facts to share. Lauren whispered that she must have been a kindergarten teacher and I suspect she was right.

A quick background on the Palatine Hill. It seems to have been the founding location of Rome, one of the seven hills that formed the early city, and the one that legend says was chosen by Romulus himself for his new home. From that day, it was the location of most of the imperial palaces, just up from the Forum, which was the heart of the ancient city. In every major language, the word for palace is derived from “Palatine”. Left to fall into disarray in the middle ages, most of the marble that formed the facades of the huge palaces was looted for the construction of the Vatican, a practice that has left just a few crumbling ruins and foundations of the once mighty location. Still, it offers a fascinating glimpse of the excesses that eventually led to the downfall of the Roman Empire. Huge dining halls next to the aptly named vomitorium (not a myth, but a real practice), private stadiums for gladiator games, massive living quarters cooled by adjacent fountains, this was “La Dolce Vita” at its extreme. As we wondered around the ruins, picturing what once was, I was struck again by the embarrassment of historic riches that typifies Rome. As Amanda was talking in one section, a few of the group sat on the first available seat they could find. In this case they chose a toppled roman marble column that had to be 2000 years old. In any other city in the world, this would be a priceless treasure locked behind glass in a museum. Here, it was a handy park bench.

I couldn’t help but think about the lifestyles that typifies the rise and decline of the Empire. In the beginning, guided by the ambition and astuteness of Julius and Augustus Caesar, the empire flourished. But as lands were conquered and slaves become plentiful, the Romans no longer had to work and the culture fell into a several century long downward spiral of boredom, excess and senseless gratification. The stratification of the society became extreme, with the highest classes (noble families, senators) living in unimaginable luxury and the slaves being considered a renewable resource to be used and discarded as they lost their usefulness. In between, there were the Plebians, the Roman citizens that were entitled to the privileges (i.e. not having to work) that came with their birthright, but who were perpetually stuck to the “cheap seats”. It was for this class that the Colosseum was built. The more bored they became, the more potentially dangerous they became as lawlessness took hold. The solution was to provide a never ending cycle of festivals and celebrations, entertainment (like the gladiator games), complete with free food and wine. Of course, this lower class was well separated from the higher class, restricted to the upper most levels of the Colosseum.

Another interesting insight was to realize the lowered status of women in Roman society. They were basically possessions, with no rights and little status in society. Of course, this is not that different from our society as recent as a 100 years ago.

Somewhere, there’s an interesting line to be drawn from these roots of Italian culture to the attitudes of today, but I lack the expertise or knowledge to be the one to do it.

By the time we wrapped up our tour of the Palatine hill and walked down through the remains of the Forum, we were exhausted and hungry. We turned a nearby corner and grabbed a quick dinner at a nearby trattoria, then caught the metro back to our shuttle stop to return to the hotel.

At the hotel, we grabbed a shower, then resumed our place in the Executive club for a late night drink and dessert  Tonight, we managed to grab a table out on the balcony overlooking the pool, where we could hear the poolside pianist and sipped a glass of wine as we watched the lights twinkle down below in Rome. A perfect night cap.

European Vacation – August 19

This was the day we headed for Rome. We knew today was going to be a jammed travel day, and it lived up to our apprehensions in every possible way. We were unable to get seats on the high speed direct train, so we got up at 5 to catch the local train to Napoli, where Anna was too visit her Uncle for a few hours before continuing on the Rome. Again, the best laid plans often go to hell in Italy.

We got to the train station and climbed on a little commuter train to Paola. The brief 20 minute journey went according to plan, but that was the last thing that did today.

In Paola, two trains were going to Napoli. The first one was more direct, but required an additional fare and was quite busy, so we weren’t guaranteed a seat. We decided to try our luck on the local train that was supposed to be following in 20 minutes. Word of warning, in Southern Italy, don’t believe the train schedules, especially on the weekend following Ferragosta. Our train was about 40 minutes late. No mater, we actually found seats on the un-air conditioned train and started off. But as we pulled into the beach resort communities north of Paola, more and more people piled on the train, heading for Naples, and no one got off. Soon, we had people hanging out windows, sitting in the aisles on suitcases, sitting 2 to each seat, all sweating in the mid August heat. With the Italian disregard for waiting and orderliness, each stop turned into a shoving match. As we pulled into the station (increasing late as we went along) the people waiting would start cheering, as the people hanging out our windows yelled and jeered at them, telling them they would be better off walking. It was like a portable soccer game, complete with hooligans, on rails. Adding to the scene were a few people, obviously nervous about making their connection in Napoli. One in particular would shove his way to the door every stop, stepping over suitcases and pretty much always stepping on my foot, to check our progress with the conductor. With each stop, his anxiety mounted.

As we pulled into Naples, he vaulted past everybody, was the first off the train, asked his friend to pass him his suitcase through the open window, jumped across the tracks and ran to the binario (platform) where a high speed train was ready to pull up. He ran to the door and pleaded for them to open it. Everyone on our train was following the drama through our windows. He hammered on the door, but to no avail as the train pulled from the station. Our train showed our empathy with a collective “Aaah”. His frustration must have reached the boiling point, as he launched his fist at the passing train. The last I saw of him was as he was having a rather involved little chat with Napoli’s Carbinieri (police).

We got off the train, almost 2 hours late, found we only had about an hour til the train to Roma, and started looking for Anna’s uncle. Flori and I did the tour of the station while the girls stayed with the luggage. As we walked, I asked Flori what the uncle looked like. “Well, he’s short, older, kind of like that guy,” as he pointed at someone passing by us. We continued to walk, when Flori suddently stopped and took a second look. It was our long lost uncle. We squeezed in a quick visit over take out pizza as we got on board our train to Rome. This time, we managed to get a first class cabin, relatively uncrowded, with air conditioning. After the conditions of the last train, it was pure luxury.

As we neared Rome, we began seeing examples of the antiquity of the city beside the tracks. A large aqueduct that was at least several centuries old ran parallel to the tracks for several kilometers. As we got closer, we saw other ruins of incredible age, sitting unheralded in the countryside. It was amazing. In any other city, they would be revered attractions, and here, they were just part of the landscape. It was this fact that stuck with me about Rome. We arrived in Rome, almost on time, and caught two taxis (we couldn’t find one large enough to accommodate 6 people and 10 suitcases) to the hotel. As we drove through the streets of Rome, I got my first taste of the city. Again, it was the ancient ruins that struck me more than anything else. They sat sprinkled throughout the city. Paris was beautiful, but Rome was like living in a archeological digs. As you went through the city, the historic strata was there to see. Ruins from the very beginnings of Christendom, medieval palazzos, glorious architecture from the 17th and 18th centuries, austere showpieces of fascist power from the Mussolini era, and gleaming modern buildings, all mixed in an incredibly rich tapestry of historical significance. And people go through the streets, not seemed to recognize the uniqueness of their surroundings. Even without the historical significance, Rome would be a beautiful city, but with it, there is no where in the world quite like this. It is truly la Citta Eterna, the Eternal City.

The taxi ride was brief, as we climbed from the station to our hotel, the Cavalieri Hilton, high on a hill overlooking Vatican City. I had redeemed points from business travel and had read that this was a beautiful hotel, but I had no idea. We pulled in front, round a circular driveway and up to the front doors. From the minute we stepped out of the taxi, we knew we had arrived in a privileged world of luxury. The Hilton Cavalieri is a 5 star hotel, known as one of the most luxurious in the city. And we had just spent several hours on trains from Southern Italy, much of the voyage without air conditioning, in our wrinkled summer vacation traveling clothes, with several bags and at least two shopping bags reeking of strong Italian cheese and sausage. One can imagine the clashing of appearances that happened when we entered the Cavalieri Hilton. No matter, the greeting was warm, gracious and seemed sincere. I stepped up to the registration desk and was told as a Hilton Diamond VIP, they had a special place for us to check in. I suspect it was a place as far removed from the olfactory senses of the other guests as possible. A strikingly beautiful hostess (even Jill agrees on this point) smoothly steered us through the check it, including the obligatory mix up with our kids (a cot had to be added to one of the rooms) but it was all handled with grace. Then she walked us up to our room. As I looked over at my family, trying to remain inconspicuous in the sumptuous marble lobby, I could tell they felt a little out of place, but our hostess soon made us feel at ease. We were on the Executive Floor, in adjoining rooms. We climbed to the 8th floor, and I marveled at the beauty of the hotel. I stay in a lot of hotels. On our first night, in New York, we stayed at the Waldorf-Astoria in New York. It was nice, but in my opinion, highly over-rated. But I don’t think I’ve ever stayed at a more beautiful hotel than this. Real renaissance art was hanging in the hallways! The only place that even comes close is the Phoenician Resort in Scottsdale, but this was in a league of its own.

We started with a quick tour of the Executive Club room, a place we were to become very accustomed to in the next few days. It was a beautiful lounge, richly appointed, with a snack buffet that was changed 5 times a day, from 7 in the morning to 11 at night. It was on the 7th floor, overlooking the expansive gardens and pool area, with a to die for view of Rome out the windows leading onto the terrace. Our jaws dropped still further.

Then we were lead to the rooms. While no hotel rooms in Europe can be called expansive, these were certainly roomy, and very sumptuously appointed, with a to die for king size bed, piled high with cloud soft pillows, duvets and linens. The hotel has given us a bottle of spumante on ice as a thank you, along with a platter of snacks. After a long and tiring day, this was just what we needed. Everyone in the party was grinning from ear to ear. It was a perfect choice for our last European hotel of the trip.

We freshened up and then went to grab a light dinner in the club room. Unlike other Hiltons, here everything, including beverages, was complimentary. And no tired and limp cheese platter and unidentified deep fried bits here. It was cold cream of tomato soup (intentionally cold, and delicious), tempura chicken, delicate potato tarts, cheese, breads, small salads and much more. We easily constructed a very satisfying supper. As we relaxed with cappuccinos after several trips to the buffet (at first I felt a little like the free loading house guest, but I noticed all the other guests were walking away with laden plates as well), they changed the buffet to a dessert one. We loaded up again and watched the lights twinkle in the city below, with the dome of St. Peter’s dominating the skyline. It was an amazing close to the day.

European Vacation – August 18

The plan today is to spend an hour or two at the beach at Campora, then have lunch at Flori’s cousin (in the garage), do a little more visiting, then return to Cosenza, return the rental van, squeeze in a couple more visits, and then try to get to bed for an early train ride to Rome tomorrow.

We drop Flori off at his cousins (he has business to do regarding the selling of his land) and head to the beach. There’s a long line up of cars stretching almost from Falerna to Campora, all heading to the same place, a stretch of beach. We find our own spot just south of Campora and staked out our little area.

My previous experience with swimming in the ocean has primarily been in the Pacific, off the coasts of BC/Washington/Oregon/California. The Pacific is cold, and the color is usually an angry grey/green color. The Mediterranean is a deep blue, and is much warmer. The stretch of beach we found was part of a mostly unbroken stretch going from Amantea in the North to far south of Falerna. The beaches were punctuated along the way to numerous small resort towns, the historic buildings fighting for space with the new resort villas that were popping up everywhere. This area boasted what are probably the best beaches in Italy, and the government has been aggressively promoting tourism in the area. The results can be seen in the string of hotels that now line the beaches. The only negative was that when the rails were laid for the trains, the engineers obviously followed the path of least resistance and chose the flat ground beside the beaches. This means that most of the resort towns are separated from the beaches by the tracks that run down the west side of Italy.

The kids and I got our feet wet (actually, one surprise wave pretty much doused us from head to toe) and soaked up the sunshine and the Mediterranean for 90 minutes, then we headed back to rejoin Flori for lunch. By the time we arrived, the table was groaning under the load, with huge dishes of pasta, eggplant casserole, deep fried pumpkin flowers (very tasty, believe it or not), stewed beef (cooked in the sauce), homemade sausage, tomato salad and homemade olives. It was all incredible. For some reason, food in Italy just tastes better. I’m not sure if it’s the atmosphere, the freshness, or some trick of the senses, but I didn’t question, I just enjoyed.

After a little more visiting, we headed back to the hotel, where we were to head out for one more visit. But for me, the last 2 and a half weeks suddenly caught up with me and I hit my bed, unable to arise. Flori and Anna headed out, as the Hotchkisses watched a little more Italian television and called it an early night.

Finding Fame Online – and Fame Finding You

First published August 17, 2006 in Mediapost’s Search Insider

Gassime would never consider himself famous. He’s a very gentle, very kind man who happens to run a small hotel in Florence, Italy called Hotel Europa. He quietly goes about his business, welcoming guests, making sure rooms are clean and ready, and ushering people to tables in the small breakfast room.

There’s really nothing unique about the Hotel Europa, either. It’s probably similar to many small hotels in Florence and throughout Italy. It boasts just two stars out of five, is in a converted convent that’s hundreds of years old, and has a handful of modest but clean rooms.

But if there is anything unique about the Hotel Europa, it’s Gassime himself. In our brief stay in Florence, he charmed our socks off. First, he made a potentially frustrating experience–a miscommunication about our reservation that left us roomless on the first night–into a minor road bump and a memorable moment in our trip. He found two empty rooms, had them made up immediately while we waited, and constantly checked in to let us know the hotel’s staffers “were working for us.”

Over the next three days, we watched him say a cheerful good morning in at least four different languages to the various guests. Gassime personified graciousness. By the time we checked out, we felt like we were leaving family behind. We left him with a small gift, a thank-you card and the promise that if he ever comes to Canada, we’d love to return the hospitality. He thanked us, but said he’s too busy catering to tourists to do any touring himself.

Apparently, our experience at the Hotel Europa is not unique. We picked it because of similar testimonials on sites like TripAdvisor. In fact, if you search for Hotel Europa online, you’ll find a litany of kudos for Gassime. As we were checking in, a lady from the States asked me if we’d picked the hotel because of TripAdvisor. When I said yes, she said she had as well. She was traveling with a fairly large group. Although Gassime has never sought fame, by quietly doing his job and providing exceptional service, fame has found him.

And there you have an essential quality of the Internet. As we define community around topics of common interest, in this case trips to Florence, we join together to create our own celebrities. We make the Gassimes of the world heroes, and lay a trail so that others can follow in our footsteps. Through travel sites like TripAdvisor and others, we create our own recommendations.

Search acts as the connector to these nuggets of information. We gain the benefit of others that have been there and done that. The good is separated from the bad in a way that defies gaming the system and keeps everyone honest. I picked every place we stayed through the recommendations of others online, and we didn’t hit one dud. But better than just finding clean rooms, we found new friends, like Gassime.

Across Europe and around the world, diligent travelers are now finding these hidden heroes. They’re the people that run the kind of places you used to have to know a local to find–and even then, you could never be sure if you were getting a bum steer to a cousin or friend.

Another hidden hero was the family that runs the Donna Rosa Ristorante in Montepertuso, high up the mountain above Positano on the Amalfi Coast in Italy. This little gem of a restaurant is run by the energetic and talented Raffaella family, a wife and husband who drew their two grown-up children back from successful careers in various parts of Italy so they could do something together. How do I know this? I found it online. Donna Rosa has also found a measure of fame online, including being one of the favorite haunts of Diane Lane when she was filming “Under the Tuscan Sun.”

I like to think that I’m somewhat unique in the amount of online research I do prior to a trip. But the number is growing, and I’m sure that people like Gassime are starting to notice their small but increasing online fame. I hope that Gassime’s hotel continues to thrive, and that Donna Rosa’s reservation book stays full. These are rewards that come from a job well done, and I for one think it’s a very good thing that the Internet can make down-to-earth, gracious people like Gassime and the Raffaella family heroes. All too often we make our heroes from less worthy stuff.

European Vacation – August 17

Today, we visit Cannevale and Borgile, where my father and mother-in-law (respectively) were born. I’ve been hearing about these places for the last 20 years, and today I was going to see them. We climbed in the van and took the Autostrada to Falerna, on the Mediterranean.

Cannevale isn’t so much a town as a collection of a few buildings, perched high on a hillside. On the way out, my father-in-law pointed to town after town, and building after building, saying, “That’s the town that _________ came from”. I was amazed. Almost every Italian I knew back in Canada seemed to come from an area where they could throw a stone from one place to another. Yes this was not a highly populated area. The buildings on the hillside were sparse and the few towns were not large, by the inhabitants were obviously of fertile stock, as they fathered the Italian immigration waves of the 50’s and 60’s. On looking at the landscape, it’s not hard to see why so many chose to test their luck in the new land. Although ruggedly beautiful, this was not forgiving land. Dry and almost vertical in most places, olive trees seemed to be the predominate feature on most of the hillsides. A few vineyards in Savuto produce wine that Flori insists is the best in the region (and I wouldn’t quibble with him on this point) but I have no idea how a large family could feed themselves on a tiny parcel of land. Today, with much of the population leaving 50 or more years ago and the increasing draw of tourism, the standard of life is much improved over what it was, but you can still sense the struggle for survival in these hills of Calabria.

We turned up the coast and passed the beautiful beaches of Falerna and Campora, where we turned inland to drive up to Cannevale. The roads became narrower and less maintained (the “strada disservizio” or unserviced road signs become commonplace) until we finally pull the van down a goat trail to Cannevale. Here, Flori’s reminiscing kicks into high gear. I’m stopping the van every few feet, as he hops out and walks up to someone and asks “Do you know me?” (In Italian, of course). Amazingly, most of them do, or at the least, connections through mutual acquaintances are soon made. Its as if the 45 years that have passed since he immigrated to Canada was no more than the blink of an eye. So in so’s cousin, who married so in so, had a brother that was the friend of my second cousin. Familial connections the Inglese wouldn’t even remember make everybody part of an extended family here. Flori’s having the time of his life, walking along the paths of his youth, seeing tiny rock houses that seemed so much larger years ago. The long since abandoned cantina he showed me where countless Cannevale youths had entertained themselves looked more like a root cellar, and was no more than 10 by 10 with a 7 foot roof. The schools were in buildings the size of a large garden shed. This was a world of dramatically reduced scale. Gradually, after many intervening impromptu visits, we made our way to his home.

The house was abandoned 25 years ago, the roof is gone, the rocks are crumbling and weeds are the only current inhabitants. But Flori still takes pride in the addition he added as a child. He walks around the building, drinking in the memories and shedding the intervening years. He points at the hills around “That rock we called ‘man with a hat’, and this was ‘Crow’s rock’. There’s the ‘Tunnel of Marble’.” The names don’t sound very special in English, but once translated into Italian, they sound like exotic ports of call. The nearby town of Cleto, another Italian village where house and rock merge on the face of a mountain was once called Petromale, which means “bad rock”. Sounds much better in Italian, doesn’t it?

This trip is especially bittersweet for Flori, as part of the business to be done on this trip is to sell this land, which still belongs to the family, to a neighbor. This is Flori’s good bye to his home. I can tell it’s hard on him, but the closure is important.

Just steps from Flori’s home is Anna’s grandmother’s house, which is still inhabited. We visit the old couple who live there. The outside of the house looks derelict, but inside, they’ve made a rather cozy little home. It’s a strange anachronistic mix, with a modern washing machine sitting against a wall that’s at least 200 years old. Outside, there are plums drying in wicker baskets hanging from the ancient stone walls. When Jill remarks on the basket, they give her one to take home. The couple is in their 80’s but still live alone out here, at the end of a narrow trail, with few conveniences and nothing nearby except some neighbors they’ve known for decades. It’s their home, and moving is unthinkable.

We now climb up from Cannevale to the home of a cousin who was the last to live in the old house. Now, they have a huge 4 story home, where they look after a 91 year old aunt, who has since become bed ridden. Although there are senior’s homes here, at least 4 of the families we visited had taken in their aged parents, either moving into the parent’s homes, or building a new home with room for them. There’s more of a blurring between generations here, with parents and elderly aunts and uncles being absorbed into the nuclear family. It’s a continuation of the trend I mentioned before. Parents build houses large enough to accommodate children, and at some point the children return the gift by bringing their parents into their homes and caring for them for the remainder of their lives. It’s a system that seems to work here.

Again, the setting aside of the “good things” was evident in this home as well. The 4 story home was beautiful, but the cooking and entertaining was done in the garage. Now, this was no ordinary garage, it was a 4 bay enclosure that had tile on the floor, was spotlessly clean, with a modern kitchen installed, and was quite comfortable and homey. But it was still a functioning garage. The large dinner table shared the space with a Fiat.

Another quick visit to a cousin, and we join them on a tiny sundeck, where they’re passing the afternoon (pommerigio) watching the world slowly pass by their tiny intersection. Every car that goes by honks, and a farmer moving his tractor stops and stays for awhile to share a glass of wine. This was a common activity in the afternoon, when everything closes down. The pace of the world slows from it’s already more than leisurely cadence, to a treacle slow crawl. An old man can pass 3 hours, leaning on a stone wall watching the occasional car pass by. Everytime we stopped, you could be sure that someone was watching us from a window or front step. And when we asked directions, they always had time to chat and discuss for 5 or 10 minutes if they were related. No one ever seems to have anything more important than what they’re doing right now. It’s like a line I remember from an episode of Fawlty Tours: “Fortunately time is not pressing greatly upon me.” It seems to be the central theme of this area.

We now drive down to Falerna, where Flori and Anna’s previous hotel was. They became friends with the couple that run the Hotel San Giovanni (another distant relative of Flori’s) and promised that they would bring “the kids” back for lunch. The owner is 70 plus, but presides over his kingdom with the energy of a man half his age. He prowls through the dining room, clapping his hands, singing Italian songs, threatening the waiters in his employ, and grabbing menus and bussing dishes himself when said waiters fall one step behind. He returned to Falerna years ago, after building his bank account and his experience in the hospitality industry in New York. Starting with a tiny hotel, he has now built it into a thriving anchor of the local resort community. The hotel caters at least a wedding a day, and can serve over a thousand meals. For this particular meal, our host picked up the tab. In between circuits of the dining room he stopped and chatted at our table for a few minutes. During one such visit, he nodded off for a 1 minute nap. Apparently, his day started at 5:30. It was 4 by this time, so he had already been going for almost 11 hours. Although his children help him at the hotel, he has no immediate plans to hand over the reigns. “I can’t slow down, nobody else can keep up with me.” I believe him.

Next stop, Borgila, where Anna grew up. After stopping, asking more directions, finding more long lost acquaintances, including a classmate from almost 50 years ago, we find the house. It’s in slightly better shape than Flori’s, but it also has been abandoned for many years. The town of Aiello sits up the mountain, overlooking a bit more fertile valley. We explore for awhile, then leave, stopping to chat with the couple that now farms the land around the old house. Although relations of Anna’s, it’s Flori that does most of the talking. They quickly find more mutual acquaintances. Anna comments from the back “Even when they’re my family, he’s the long lost son.” One more stop to visit a relative, again a daughter who’s taken in her elderly father (the most alert 92 year old you could ever hope to meet) and we get directions back to Cosenza. This time, we don’t even try the GPS and with one or two miscues, manage to find the hotel rather quickly. Another makeshift supper and we’re off to bed, to prepare for our last day in Calabria.

European Vacation – August 16

This was the day of the Cosenza visits, a day Anna told us would be “relaxing, with not much planned”. Tomorrow, we would head for the hills where Flori and Anna grew up and visit more relatives. I started off by escaping down to the lobby and the high speed wireless connection so I could catch up with my blog posts. I was working quietly in the lobby, when our guest from the night before walked in, ready to whisk us on a tour of Old Cosenza. He had brought his small white car and he was going to lead the way with Flori while I followed in the rented van. I was dubious of the proposed plan. This was reinforced when we lost him before I had even pulled out of the hotel parking lot. But we found him after I navigated my way through the one way streets surrounding the hotel. Our guide headed off, driving at about half the posted speed, and straddling any available lanes. I felt more secure knowing that no matter how badly I messed up, our local guide was probably upsetting more drivers than I was. After we were led into a couple of dead ends, and missed going the wrong way through several one ways, we eventually ended up in the historic piazza (after driving the wrong way through a roundabout). The one good thing was that Cosenza was still in Ferragosta mode and there was hardly anyone on the streets. A little more touring around, then we went back to their apartment for lunch. Lunch was huge, with the mandatory 17 courses, and was delicious. After lunch, we set out, again in our convoy formation with Flori and our guest leading the way, to find our way to one of Flori’s cousins who lived out of town. It took a little bit to find them, but eventually we got in the general vicinity, and he came and found us.

It was here that I got my first indoctrination in the concept of the modern Calabrese home. They are actually more apartment buildings, with a separate floor for each child. These are homes built to last, with walls 16 inches thick, today made of concrete and plaster (traditionally rocks) and floors all of marble and terrazzo. The homes are usually built 3 or 4 stories high, and the floors are finished off as needed. Even if the children are grown, married and have their own house, there’s still a floor reserved for them (just in case). In this instance, we climbed up 3 flights to the very top of the house, where they had their summer kitchen. In most homes, there is more than a trace of Catholicism as well. In our host’s house, there was a niche reserved for the Madonna, complete with a perpetual electric candle, and a large painting of the last supper in the kitchen.

We settled in for the visit, and I was identified as the “Inglese”. But my host wouldn’t leave it there. He wanted to grasp my entire name, so Flori explained that my first name was Gordon, but my second name was Hotchkiss. Somewhere in the translation, they got reversed, and I was referred to as “Hotchkiss” for the rest of the night. It was always done in a very friendly way, so I kind of liked it and never bothered to correct it.

Hospitality flowed the minute we entered, as drinks and snacks were brought out. Our staying for supper seemed a foregone conclusion that wasn’t worth bickering about, and to be honest, the graciousness was so overwhelming, we didn’t bother to argue too much. The wife, who spoke some English, caught me once when I refused a cup of ice cream, and then later finished a cup given to me by one of my daughters. After that, every time I declined the offer of something, she said “Are you sure?” with a slight smile. By the end of the evening, we had turned it into a bit of a routine.

We took a quick trip back into Cosenza to try to sort out our train reservations, with me driving and our host providing directions. He tried to turn me into an Italian driver, by imploring me to ignore stoplights and directional signs. “Hotchkiss, Go Go Go!” “But the light is red.” “Go Hotchkiss, Go!” I closed my eyes, hit the gas and went. We managed to emerge from the drive unscathed.

When we got back, his two daughters, one son-in-law and grandchildren joined us. One family stayed with us for supper, and Jill immediately fell in love with their son, an adorable 4 year old nicknamed King Kong by his Nonno. She taught him English for the rest of the evening, and he helped her brush up on her Italian. Alanna and Lauren were quickly cornered by the 12 year old daughter, who had enough English that they were soon comparing notes about favorite bands and singers (apparently Jessie McCartney is the bomb in Calabria), school, movies, MTV and other cross cultural commonalities. I was chatting with the son-in-law, and we managed to converse about whitewater rafting, soccer and a mountain village we should visit while we’re there. It was a great chance to make some new friends, which we all did. But as the night came on, I played the buzz-kill and suggested we make our way back to the hotel. I remembered the ugly GPS experience from the night before and was not at all sure how we were going to get back. Our host and his son-in-law solved our problem by jumping in their car and guiding us back right to the hotel. Not the relaxing day promised by Anna, but a good day where we met some new friends.

“Hotchkiss, when you come back, your family stay with us..okay?” It would be a tough offer to turn down.

As we were leaving, I got to see the rest of the house, the part where the living wasn’t done. This floor was a showpiece from floor to ceiling, with beautiful antique furniture, an immaculate kitchen, large bedrooms and a modern bathroom. By North American standards, it would have been a palace, but for most of the time, it was sealed off, as the living and entertaining was done upstairs. “The kids are too rough on it,” was the brief explanation. At one of the homes we visited, I chuckled when I saw the remote control, wrapped in plastic and secured with a rubber band so it would stay new looking. It was symbolic of an attitude towards many possessions here. There seemed to be two worlds in Calabria, the one you live in, and the one you keep wrapped in plastic because it’s too good to use.

European Vacation – August 15

This was the big day..Ferragosta. And this was the day we had picked to catch a train down to Paola where we would meet up with Jill’s parents. We had no idea how busy the trains would be. As it turned out, it wasn’t a big deal. It appeared that everyone was already where they were supposed to be, and the trains were relatively uncrowded. We caught the Circumvesuviana train into Naples, where we were entertained by a rather motley succession of panhandlers, the first being someone playing big band standards on the world’s oldest saxophone, and missing pretty much every note, the second being a 10 year old boy with the saddest eyes in the world, playing a cortina and the last being another saxophonist who did unmentionable things to the Macarena. The little boy, sensing he had found fertile ground, positioned himself next to Jill and played until she finally broke down and gave him a euro.

We arrived into Naples and found the station almost deserted. We had a couple hours to kill, so we grabbed a bite at the McDonald’s, then boarded the train to Paolo. This was the local, so we settled in for a long journey. The train pulled through the ugly industrial land next to the ocean through Naples, gave us a quick glimpse of the much more scenic country by Sorrento, then headed inland for awhile by Salerno. About half way through the journey, as it left Campania for Calabria, it returned and continued the journey next to the Mediterranean, pulling through various small seaside towns with names like Maratea, Praia a Mare and Fuscaldo. Eventually we pulled into Paolo and transferred our bags to the van we had rented with Jill’s parents. Getting 6 people, over a dozen suitcases and 3 boxes of food (Anna, my mother-in-law, always makes sure no one ever goes hungry) required some engineering, sheer force and a quick closing of the back door, but eventually we were off. With the somewhat dubious help of a GPS unit and Microsoft’s AutoRoute, we found the road out of town and were headed to Cosenza, where our hotel was. I love to put my faith in technology, but in this case, it was seriously misplaced. I started off confidently, with my laptop giving us directions (my father-in-law was driving, I was navigating) but as we arrived in Cosenza, things started to go off the rails. The computer told us, “You will be turning left in approximately 300 meters”. I relayed the directions to Flori, my father-in-law. We looked..but there was no road heading left. “You will be turning left in 10 meters”. “There’s no damned road to turn left on!” I yelled back at the computer. It didn’t seem to notice. “Turn left now”. “I can’t &%#$ing turn left now, there’s no &%$@ing road to turn left on!” “Off route” was the only reply. Okay, recalculate the route. “Turn right in approximately 100 meters” Right, a temporary glitch was all. “Turn right in approximately 50 meters.” Hmmm..that looks like a one way (senso unico) going the wrong way. “Turn right now” “It’s one way, you stupid %$&$ing computer”. Again, the computer got the last word..”Off route”

I had to figure this out. Apparently, the map supplied by Microsoft bore little resemblance to the actual city of Cosenza. Bill Gates had let me down in a big way. I told my father-in-law to keep driving until I figured out how to get to the little red dot on my map. This was supposed to be much easier, a demonstration of how technology triumphs. It was turning into a trip from hell, in a rented van with a non-cooperative GPS. The one thing the computer was telling us was that we were going the wrong way. I got us turned around and heading in the right direction. Eventually, with a lot of swearing, wrong turns and going around the same block at least 4 different times, we arrived at the hotel, the Best Western Centrale.

This was the second time on this trip that I was pleasantly surprised by a Best Western. It was very modern, clean and yes, even luxurious. Not what we expected from a Best Western. Of course, we had the traditional screw up with the reservations.

“How many people?”

“Six, in two rooms”

“No..four adults only”

“No. Four adults and 2 children. That’s what was reserved”

“No, Four adults only.”

“No, Four adults and 2 children”

He showed me the reservation. I showed him where it said two adults and one child in each room (Thank God!) and he accepted defeat rather quickly. We had a cot moved up to each of the rooms for the kids.

We arrived in the rooms (clean, bright and rather large by European standards) and then proceeded to unpack the food and wine for supper. Delicious sandwiches of fresh tomatoes, cheese and prosciutto washed down with inexpensive but good red wine and we were ready for more.

We were now in the home territory of Flori and Anna and the visiting began almost immediately. We hadn’t been at the hotel for more than an hour when relatives started appearing. The first night, we stayed at the hotel and they found us. For awhile I tried to keep track of who was related to who and how, but I soon gave up and just started kissing whoever I met on both cheeks, male or female. I apologize to all involved, but I’m not going to attempt to give an accurate record of who we met and what their names and connections were. For the next three days, it was all pretty much a blur, most of it in a language I was rapidly realizing I was totally non-proficient in.

The first night was a visit with an older couple who spoke very loudly and emphatically, but that’s not unique. Everybody here spoke that way. I was the “Inglese” the one who didn’t speak Italian. My inclusion in conversations was usually somebody pointing at me, followed immediately by a burst of incomprehensible Italian. I just sat, smiling and tried not to do anything that would be interpreted as being rude. When anyone entered or left a room, I jumped up, ready to start kissing any cheek presented to me.

After an hour or so, we excused ourselves and went to our room, leaving Flori and Anna to continue the conversation. We did find out, as we entered the hallway, that the Best Western’s soundproofing wasn’t up to the challenges of the average Calabrese conversation. We could hear it all the way down the hall and up the stairs to our room.